Personal Information

When you register or post an ad on QckServe, we may collect your name, email address, phone number, and location. This information is used to create and manage your account and facilitate transactions between buyers and sellers.

Usage Data

We automatically collect information about how you interact with our platform, including pages visited, search queries, ad views, IP address, browser type, and device information. This helps us improve our services and personalise your experience.

Communications

When you contact our support team or communicate with other users through QckServe, we may retain records of those communications to resolve disputes and improve customer service.

We use the information we collect to: provide, operate and improve our services; process and display your classified ads; send you service-related notifications and updates; personalise your experience and show relevant ads; detect and prevent fraud, abuse, and security incidents; comply with legal obligations; and respond to your requests and support queries.

With Other Users

Your contact details included in an ad (such as phone number or city) will be visible to other QckServe users as part of your listing. We recommend not sharing sensitive personal data beyond what is necessary.

With Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, such as cloud hosting, analytics, and payment processors. These providers are contractually required to protect your data.

Legal Requirements

We may disclose your information if required by law, court order, or government authority, or to protect the rights, property, or safety of QckServe, our users, or others.

QckServe uses cookies and similar tracking technologies to enhance your experience, remember your preferences, analyse site traffic, and deliver relevant advertisements. You can control cookie settings through your browser. Disabling cookies may affect some features of our platform.

We implement industry-standard security measures including encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

You have the right to access, correct, or delete your personal data. You may also object to certain processing of your data or request data portability. To exercise these rights, please contact us at privacy@qckserve.com. We will respond to your request within 30 days.

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data at any time. Some data may be retained for legal compliance or dispute resolution purposes.

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our website or by email. Your continued use of QckServe after changes are posted constitutes acceptance of the updated policy.